Sending & Receiving Faxes

The UC-Line Portal allows designated users to send faxes via email (email-to-fax). In addition, you can add a fax line to your account and then receive faxes as .PDF file attached to emails that are automatically sent to a designated email address (fax-to-email).

Please Note: Outbound faxes are subject to the fair usage agreement. Please refer to the terms and conditions for UC-Line.

1. Fax Setup

Fax is enabled by default for every User-level account. It must be disabled manually. This must be done in the [Settings] tab of the Users Profile section.

Additionally, in the Fax Settings section, User access can be disabled, and you can find Fax Caller ID and Fax Format settings (.PDF/.TIFF) from here.

2. Sending a Fax

• Open the email account linked to your UC-Line User Account.
• Compose a new email.
• In the To field on the new email composer window, enter the fax number you want to send your fax to, followed by the domain @fax.nsvconnect.com,
  Example: 2013487000@fax.nsvconnect.com.
• Attach the document to be faxed as a .PDF or .TIFF file.
• Send the email.

3. Receiving a Fax

• Open the email account linked to your UC-Line User Account.
• Faxes are received as an attachment to an email.

4. Fax History

The history of sent and received faxes can be found in the Fax Summary section of the UC-Line Portal.

1	Shows a monthly summary of sent and received faxes
2	Allows you to change your fax settings
	Can Send Fax:	Allows you to disable or enable the use of faxing
	Fax Caller ID:	Allows you to choose which number is used to send faxes. To choose something other than Anonymous, you must have a dedicated DID for faxing.
	Incoming Fax Format:	You can choose to receive faxes as PDF or TIFF files.

On the right side of the page, you can see a history of your sent and received faxes.