Configuring UC-Line Voicemail
Mailboxes: In the Mailboxes section as shown above (Phone > Mailboxes), an administrator can manage the details of each User’s Voicemail. You can also create a new Mailbox at any time.
Voicemails: In the Voicemails section as shown above (Assets > Voicemails), an administrator can access every User’s Voicemail mailboxes. A regular user will only have access to their own messages. Voicemails can be accessed from any device linked to your account or downloaded from the UC-Line Portal. 
| 1. | Administrators can choose which mailbox they wish to view from this drop-down menu. |
| 2. | Click [Add Mailbox +] to create a new Voicemail Mailbox. |
| 3. | Click [Edit] to alter the settings of the currently selected Mailbox as seen in bullet 1. |
| 4. | Click [Deallocate Mailbox], denoted by a link icon, to deallocate the Mailbox from a User. |
| 5. | Click [Voicemails], denoted by a speaker icon, to view/listen to the voicemails of the current selected User. This will be explored further in the section below. |
Creating a Mailbox
| 1. | Insert the email address of the user this mailbox will be allocated too. Note: Voicemail details and an attached file of the Voicemail will be sent to this email address. |
| 2. | Insert a Mailbox Pin that will be used to access this mailbox by the user. |
| 3. | Check the Ask for PIN box to enable the PIN access, check Default Instructions to enable the automated Voicemail Messaging & check State Date/Time to enable exact date & time of VM applicable to your location. |
| 4. | From the dropdown select your current timezone. |
| 5. | Clicking Add User will show a window where you can allocate this Mailbox to selected Users. |
Once satisfied that all the details you have entered above please select [Add Mailbox +] in the bottom right-hand corner to create the Voicemail Mailbox.
Accessing Voicemails
| 1. | Administrators can select from every user linked to their account from this drop down menu. |
| 2. | If a User has multiple Mailboxes, each one can be viewed individually using this dropdown. |
| 3. | Mailbox Settings allows you to edit the configuration of the selected mailbox. |
| 4. | Click-to-Call allows you to return the call of the person who left the voicemail. |
| 5. | Click [X] to delete a Voicemail. |
| 6. | Click [⤓], beside the [X] to download the Voicemail for offline listening. |